Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase on our website.
1. Information We Collect
We may collect the following types of information:
A. Personal Information
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Name
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Phone number
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Email address
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Delivery address
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Payment details (processed securely via third-party providers)
B. Non-Personal Information
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Browser type
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Device information
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Pages viewed
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Referral links
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Cookies for site functionality and analytics
2. How We Use Your Information
Your information is used to:
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Process and deliver orders
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Provide customer service and support
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Send order updates and relevant notifications
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Improve website performance and user experience
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Prevent fraud and enhance security
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Comply with Kenyan legal obligations
We do not sell, rent, or share customer information with third parties for marketing purposes.
3. Cookies & Tracking
We may use cookies to:
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Improve site loading and navigation
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Remember your preferences
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Analyze traffic patterns
You may disable cookies in your browser settings, but some features may not function correctly.
4. Data Protection & Security
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We implement reasonable technical and administrative measures to safeguard your data.
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Sensitive payment information is processed securely through trusted third-party payment platforms (e.g., M-Pesa, card processors).
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However, no online system can guarantee 100% security, and users share information at their own risk.
5. Sharing of Information
We may share information only under these situations:
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With delivery couriers to complete your order
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With payment processors to facilitate transactions
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When required by Kenyan law, court order, or government request
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In cases of fraud prevention or security threats
6. Children’s Privacy
We do not knowingly collect information from children under 18 years. Parents/guardians who believe their child has provided information may contact us for immediate removal.
7. Rights of Customers
You may request to:
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Access the personal data we hold about you
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Update or correct your information
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Request deletion of your data (unless required for legal purposes)
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Opt out of marketing communications at any time
Contact us using the details provided below.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.
9. Contact Us
For privacy inquiries, contact:
Email: dkventures254@gmail.com
Phone: +254795796394