Welcome to Dikay Ventures. By accessing, browsing, or purchasing from our website (dikayventures.blogspot.com), you agree to comply with the following Terms & Conditions. Please read them carefully.
1. General
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Dikay Ventures (“we”, “us”, “our”) operates an online store offering gifts and promotional merchandise.
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By using our website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent/guardian.
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We reserve the right to update, modify, or terminate any part of the website or these terms at any time without prior notice.
2. Product Information
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We make every effort to display product descriptions, images, and prices accurately.
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However, slight variations in color, design, or packaging may occur due to lighting, screen differences, or manufacturer updates.
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Prices and availability are subject to change without notice.
3. Orders & Payment
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All orders placed through the website are subject to acceptance and availability.
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We reserve the right to reject or cancel any order at our discretion (e.g., stock issues, suspicious transactions, pricing errors).
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Payments must be made in full before dispatch through the available payment methods (e.g., M-Pesa, bank transfer, card payment).
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Delivery timelines provided are estimates and may vary due to courier delays or external factors.
4. Shipping & Delivery
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Shipping is handled through trusted couriers. Once dispatched, customers will receive tracking information where applicable.
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Delays, loss, or damage caused by courier services are outside our control, though we will assist in following up.
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Customers must provide accurate delivery details. We cannot be held responsible for delivery failures resulting from incorrect information.
5. Returns & Exchanges
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Returns and exchanges follow our Return & Exchange Policy, which forms part of these Terms & Conditions.
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By purchasing, you acknowledge and accept all conditions outlined in the Return & Exchange Policy.
6. Intellectual Property
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All images, logos, designs, graphics, and written content on this website are the property of Dikay Ventures.
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Unauthorized use, reproduction, or distribution of any content is strictly prohibited.
7. Limitation of Liability
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While we take every reasonable measure to ensure accuracy and reliability, we are not liable for:
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Any losses, damages, or delays arising from website use
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Product misuse by the customer
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Third-party service interruptions (delivery, payment platforms, etc.)
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Your use of the site is at your own risk.
8. External Links
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Our website may contain links to third-party websites. These links are provided for convenience only.
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We do not endorse, control, or take responsibility for the content or policies of third-party sites.
9. Applicable Law
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These Terms & Conditions are governed by the laws of Kenya.
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Any disputes arising shall be resolved in Kenyan courts or alternative dispute resolution channels where applicable.
10. Contact Us
For any questions or inquiries, reach us at:
Email: dkventures254@gmail.com
Phone: +254795796394
Location: Nairobi, Kenya